Brothers Saliba e.K.
Eppendorfer Weg 91
20259 Hamburg
The business relationship between Gebr. Saliba e.K., Mr. Elias Hanna Saliba, Bürogebäude Ost, Auf der Brandshofer Schleuse 4, 20097 Hamburg (hereinafter referred to as "Gebr. Saliba e.K.") and the customer resulting from the ordering of articles via the online store on the website www.saliba.de shall be governed exclusively by the following General Terms and Conditions in the version valid at the time of the order. They apply to all orders and are accepted by the customer with each order. Deviating conditions of the customer are not recognized.
The items listed for sale on the website www.saliba.de constitute an invitation to order from the online store. By placing an order, the customer submits a binding offer to conclude a contract with Gebr. Saliba e.K..
Gebr. Saliba e.K. accepts the customer's offer by sending the order confirmation, which is sent to the customer in writing or by e-mail after the order has been filled in completely and correctly, so that the legally valid purchase contract is concluded between the customer and Gebr. Saliba e.K..
If you are a consumer within the meaning of § 13 BGB (German Civil Code), you may revoke your contractual declaration within two weeks without giving reasons in text form (e.g. letter, fax, e-mail) or - if the goods are delivered to you before the expiry of this period - by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient and also not before fulfillment of our
Information obligations according to Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB as well as our obligations according to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the goods is sufficient to comply with the revocation period.
The declaration of revocation or the return of the goods must be sent to:
Brothers Saliba e.K.
Eppendorfer Weg 91
20259 Hamburg
In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) surrendered. If you are unable to return or surrender to us the performance received and benefits (e.g. benefits of use), or if you are unable to return or surrender them in part or only in a deteriorated condition, you must compensate us for the value. You only have to pay compensation for the deterioration of the item and for any use made of it if the use or deterioration is due to handling of the item that goes beyond checking its properties and functionality. Testing the properties and functionality" means testing and trying out the respective goods, as is possible and customary in a retail store, for example.
Goods that can be sent by parcel post are to be returned at our risk. You must bear the costs of the return shipment if the goods delivered correspond to those ordered and if the price of the item to be returned does not exceed 40 euros or, if the price of the item is higher, if you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise the return shipment is free of charge for you. Items that cannot be sent by parcel post will be collected from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.
End of the withdrawal policy
In the event of revocation in accordance with § 4, the customer shall bear the regular costs of the return shipment if the delivered goods correspond to those ordered and if the purchase price of the item to be returned does not exceed an amount of 40 euros or, in the case of a higher purchase price of the item, the customer has not yet paid the purchase price or an agreed partial payment at the time of revocation. Otherwise the return shipment is free of charge for the customer.
The prices shown are final prices including VAT. Shipping costs will be added for deliveries within the Federal Republic of Germany. You can find details on shipping on the page Shipping & Delivery.
Please note: Unfortunately we cannot ship to packing stations.
The ordered goods are generally only delivered after receipt of payment. Delivery is made to the delivery address specified by the customer.
If force majeure makes delivery or other performance impossible, Saliba e.K.'s obligation to perform shall be excluded. Any amounts already paid shall be reimbursed by Gebr. Saliba e.K. without delay.
Gebr. Saliba e.K. may also refuse performance if this requires an effort that is grossly disproportionate to the buyer's interest in the fulfillment of the purchase contract, taking into account the content of the purchase contract and the requirements of good faith.
If the delivery of the goods fails despite two attempts, the purchase contract expires automatically. Any amounts already paid will be refunded by Gebr. Saliba e.K. without delay. The shipping costs will not be refunded.
We offer prepayment by bank transfer and payment via PayPal as payment methods.
The purchase price is due immediately upon receipt of the order confirmation. Payment shall be made in advance by bank transfer to the account:
Bros. Saliba e.K.
Hamburg Savings Bank
BANK CODE: 200 505 50
Account no.: 1211 125 842
Intended use: "Your order no."
For transfers from abroad:
SWIFT-BIC: HASPDEHHXXX
IBAN: DE48 2005 0550 1211 1258 42
The goods remain the property of Gebr. Saliba e.K. until full payment has been received.
The warranty is based on the statutory provisions with the following special features:
If used goods are the subject of the purchase contract and the buyer is not a consumer within the meaning of § 13 BGB, the warranty is excluded.
If the customer is a consumer, the warranty period for the purchase of used goods is one year.
The customer must complain about obvious, in particular visible defects in the delivered goods, including transport damage, immediately upon delivery, but no later than 2 weeks after receipt, with a precise description. If this deadline is not met, warranty rights due to obvious defects are excluded. Non-obvious defects must be reported to Saliba e.K. by customers who are not consumers immediately upon discovery.
In the event of justified complaints, the customer shall be entitled to supplementary performance in accordance with the statutory warranty provisions and, in the cases provided for by law, in particular if supplementary performance fails, to withdraw from the contract or to reduce the purchase price. In the event of withdrawal from the contract, the customer shall be obliged to return the goods in full at the expense of Saliba e.K..
In the event of warranty issues or complaints, the customer is requested to contact
Brothers Saliba e.K.
Eppendorfer Weg 91
20259 Hamburg
Properties of the products are not guaranteed by Gebr. Saliba e.K. unless the guarantee is expressly given.
Gebr. Saliba e.K. shall only be liable for damage to the goods themselves. In particular, the customer shall only be entitled to claims for damages due to any consequential damage caused by a defect if an expressly guaranteed characteristic is not present and the risk of the consequential damage caused by the defect was to be excluded by the guarantee. Further claims of the customer - irrespective of the legal grounds - are excluded. In particular, Saliba e.K. shall not be liable for loss of profit or other financial losses of the customer, unless the cause of the damage is based on intent or gross negligence or there is personal injury.
Insofar as the personal liability of Gebr. Saliba e.K. is excluded, this shall also apply to the personal liability of employees, representatives and vicarious agents.
If Gebr. Saliba e.K. has negligently breached an essential contractual obligation, the obligation to pay compensation for material damage shall be limited to the typically occurring damage.
Gebr. Saliba e.K. is entitled to electronically store and process the data provided by the customer. The data will be used by Gebr. Saliba e.K. exclusively for processing the order process.
German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG). The place of fulfillment for all obligations arising from the contractual relationship for merchants and legal entities of the
public law 20259 Hamburg. The place of jurisdiction for all disputes arising from the contractual relationship is 20259 Hamburg, provided the customer is a merchant.
Should the contract, including these provisions, be invalid in whole or in part, the validity of the remaining provisions shall remain unaffected.